Additional support
We offer a variety of programs and services to help keep you and your family healthy. Discover the types of support we have available for CAPE/Blue Shield of California medical plan members.
Schedule in-person healthcare visits wherever you are – at home, in the office, or even a hotel.

Note: This service is available through Heal doctors contracted in the Blue Shield PPO Network in Los Angeles.
LifeReferrals 24/7SM
Experienced professionals are ready to help you with personal, family, and work issues at any time.
Get walk-in non-emergency healthcare at CVS and Target stores across California through your Level II (PPO) benefits.

To find a CVS or Target MinuteClinic near you, click on the find a clinic button below. Then, search for "Clinic Retail Health" under “Facilities.”

Note: Be sure to select your Level II (PPO) benefits when accessing MinuteClinic.
Network retail pharmacy vaccine program
Get vaccines for the flu, shingles, and more at a network retail pharmacy.
NurseHelp 24/7SM
Registered nurses are available to answer your health questions at any time, every day.
Prenatal program
Access helpful resources while you are trying to get pregnant, during your pregnancy, and after your baby is born.
Shield Support
Get support managing your health needs for conditions such as diabetes, depression, chronic pain, cancer and others. Services include personalized health coaching, care plan development, provider coordination and more.
Avoid a trip to the doctor’s office with 24/7 access to board-certified doctors, available by video and phone. The cost is only $5 per consult.
Travel Assistance Program
Get worldwide travel and medical assistance services, including lost document and luggage assistance, medical and dental referrals, and more.
Wellness discount programs
Get help saving money and living healthier with a wide range of discount programs* including fitness club memberships; acupuncture, chiropractic services and massage therapy; eye exams, frames and contact lenses; and LASIK surgery.
Join the Wellvolution®: Set your own health goals, invite your family and friends to support you, and take your programs on the go, on any device. This online wellness program makes getting serious about your health some serious fun.

Wellvolution includes:

Health Risk Assessment
Take a quick and confidential assessment to receive a personalized report with suggestions for ways to improve your health.

Diabetes Prevention Program
Get help losing weight, adopt healthier habits, and reduce your risk of developing type 2 diabetes. It’s available at no extra cost to members who qualify.

Daily Challenge®
Receive a suggestion for one simple wellness-related task to help you live healthier each day.

Do what you already do: Walk, run, hike, and more. Walkadoo will keep track of your activity and your personal goals.

For those who want to quit smoking, get peer support from the longest-running online support community in the world.
*These discount program services are not a covered benefit of your Blue Shield of California health plan, and none of the terms or conditions of the Blue Shield health plan apply.

The networks of practitioners and facilities in the discount programs are managed by external program administrators, including any screening and credentialing of providers. Blue Shield does not review the services provided by discount program providers for medical necessity or efficacy, nor does Blue Shield make any recommendations, representations, claims or guarantees regarding the practitioners, their availability, fees, services or products.

Some services offered through the discount program may already be included as part of the Blue Shield plan covered benefits. Members should access those covered services prior to using the discount program.

Members who are not satisfied with products or services received from the discount program may use the grievance process described in their Evidence of Coverage and Disclosure Form. Blue Shield reserves the right to terminate this program at any time without notice.

Daily Challenge, QuitNet, and Walkadoo are registered trademarks of MYH, Inc.

The Diabetes Prevention Program is provided by Solera Health, an independent company.

LifeReferrals 24/7 and NurseHelp 24/7 are service marks, and Wellvolution is a registered trademark, of Blue Shield of California. Blue Shield and the Shield symbol are registered trademarks of the BlueCross BlueShield Association, an association of independent Blue Cross and Blue Shield plans.