Programs and services
We offer a variety of programs and services to help keep you and your family healthy. Discover the types of support we have available for CAPE/Blue Shield of California medical plan members.
Fitness Your Way
Fitness Your Way gives you access to more than 800 participating network fitness centers in California and more than 10,000 nationwide for just $25 per month.* This program is available through Tivity Health.®
*Taxes may apply. Individuals must be at least 18 years old to purchase a membership.
Schedule in-person healthcare visits wherever you are – at home, in the office, or even a hotel.

Note: This service is available through Heal doctors contracted in the Blue Shield PPO Network in Los Angeles and other select areas of California.
LifeReferrals 24/7SM
Experienced professionals are ready to help you with personal, family, and work issues at any time.
Get walk-in non-emergency healthcare at CVS and Target stores across California through your Level II (PPO) benefits.

To find a CVS or Target MinuteClinic near you, click on the find a clinic button below. Next, select Facilities, and enter your location. Then, select the PPO network. Under "Facility Type," select "Clinic Retail Health."

Note: Be sure to select your Level II (PPO) benefits when accessing MinuteClinic.
Network retail pharmacy vaccine program
Get vaccines for the flu, shingles, and more at a network retail pharmacy.
NurseHelp 24/7SM
Registered nurses are available to answer your health questions at any time, every day.
Prenatal program
Access helpful resources while you are trying to get pregnant, during your pregnancy, and after your baby is born.
Shield Support
Get support managing your health needs for conditions such as diabetes, depression, chronic pain, cancer and others. Services include personalized health coaching, care plan development, provider coordination and more.
Avoid a trip to the doctor’s office with 24/7 access to board-certified doctors, available by video and phone. The cost is only $5 per consult.
Travel Assistance Program
Get worldwide travel and medical assistance services, including lost document and luggage assistance, medical and dental referrals, and more.
Wellness discount programs
Get help saving money and living healthier with a wide range of discount programs* including fitness club memberships; acupuncture, chiropractic services and therapeutic massage; eye exams, frames and contact lenses; and LASIK surgery.
Beginning on January 1, 2020, you can use Wellvolution®, our all-new digital platform for health and well-being. It offers apps and programs to help you achieve your health goals – at no extra cost. You choose the areas to focus on:
  • Prevent and reverse disease – Prevent diabetes and reverse cardiovascular disease and other conditions.
  • Eat better – Get help with meal planning, use nutritional calculators, and lose weight.
  • Exercise more – Get support with movement tracking, workout routines, and coaching.
  • Manage stress – Meditate, practice mindfulness, and more.
  • Sleep better – Track sleep patterns and enjoy relaxation exercises for better rest.
  • Quit smoking – Get the support you need to stop smoking with nicotine replacement therapy and other methods.
How to get started with Wellvolution on January 1, 2020:
  1. Visit to set up your new account (even if you’ve signed up before).
  2. Answer a few questions about your health goals.
  3. Discover the apps and programs that are right for you.
*These discount program services are not a covered benefit of your Blue Shield of California health plan, and none of the terms or conditions of the Blue Shield health plan apply.

The networks of practitioners and facilities in the discount programs are managed by external program administrators, including any screening and credentialing of providers. Blue Shield does not review the services provided by discount program providers for medical necessity or efficacy, nor does Blue Shield make any recommendations, representations, claims or guarantees regarding the practitioners, their availability, fees, services or products.

Some services offered through the discount program may already be included as part of the Blue Shield plan covered benefits. Members should access those covered services prior to using the discount program.

Members who are not satisfied with products or services received from the discount program may use the grievance process described in their Evidence of Coverage and Disclosure Form. Blue Shield reserves the right to terminate this program at any time without notice.

Tivity Health, Inc. is an independent vendor that provides solutions to improve health and well-being. Fitness Your Way and Tivity Health are trademarks or registered trademarks of Tivity Health, Inc. Tivity Health is solely responsible for the service provided above. All other brand names, product names, registered trademarks, or trademarks belong to their respective holders. © 2019 Tivity Health, Inc. All rights reserved.

LifeReferrals 24/7, NurseHelp 24/7, and Wellvolution are service marks or registered trademarks of Blue Shield of California. Wellvolution and all associated digital and in-person health programs, services, and offerings are managed by Solera, Inc., a health company committed to changing lives by guiding people to better health in their communities.